Typically, for machinery classified under capital goods with proper documentation, clearance at Kolkata port takes 2-3 working days post vessel arrival. However, it depends on whether it's under Open General Licence (OGL), and if a First Check Examination is required, it might take longer.

You’ll need to send:

  • Commercial Invoice
  • Packing List
  • Bill of Lading (BL) or Sea Waybill
  • Importer Exporter Code (IEC)
  • Insurance Copy (if insured)
  • Purchase Order or Contract
  • Any License or Certification (if applicable, e.g., BIS, FSSAI, etc.)
  • AWB (For Air shipment)
  • GST

Yes, under the EPCG (Export Promotion Capital Goods) scheme, you may get full or partial exemption from customs duty. But you’ll need to present the valid EPCG license, EIN (Exemption Information Number), and bond/undertaking documents at the time of clearance.

We monitor clearance status daily via ICEGATE. If held, we check for:

  • Query raised by the appraising officer
  • Any missing or misdeclared documents
  • Requirement of testing or NOC (e.g., from AQCS, FSSAI, etc.)
  • We respond immediately and help you resolve it. If needed, we can escalate the case through proper channels.

No, as your authorized Customs Broker (CHA), we handle the entire process on your behalf, including document filing, examination coordination, and duty payment.

Typically, shipping lines offer 3-5 free days at Indian ports like Mundra or Nhava Sheva. After that, demurrage (port storage) and detention (container rent) charges apply daily. We keep track and alert you in advance to avoid such charges.

It depends on the HS Code of the item. For general electrical goods, duties may range from 18% to 28%, including Basic Customs Duty (BCD), IGST, Social Welfare Surcharge, etc. Share the invoice and product description and we’ll calculate exact duty using BOE Tariff.

If it's food or edible products, FSSAI is mandatory. Without it, customs may not clear the shipment. However, for a one-time import, you can apply for a Provisional NOC, but it's at the discretion of FSSAI authorities.

Yes, we provide end-to-end export services, including:

  • Customs clearance
  • Shipping line booking
  • Documentation (Shipping Bill, SDF, ARE-1 if applicable)
  • Coordination with freight forwarder and CHA at Dubai

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